HIRE TERMS & CONDITIONS

• Booking Online / Receipt of Confirmation Email constitutes accepting Terms & Conditions as outlined below.

BOOKINGS IN APRIL & MAY 2023 MUST BOOK WEEKEND OPTION [2 DAY HIRE, SATURDAY & SUNDAY]

X1 DAY HIRE IS AVAILABLE MONDAY - THURSDAY INCLUSIVE IN APRIL & MAY

(X1 DAY HIRE IS AVAILABLE AT ALL OTHER TIMES OF THE YEAR)

COMMUNION BOOKINGS REQUIRE:

• €100 DEPOSIT AT TIME OF BOOKING
• BALANCE PAYABLE BY 1ST FEBRUARY 2023

DEPOSITS ARE NON-REFUNDABLE - DO NOT BOOK UNLESS YOUR COMMUNION DATE IS 100% CONFIRMED

PLEASE CONTACT US IF YOU NEED FLEXIBLITY RE PAYMENTS

When you make a booking with First Class Castles, you do so in agreement to the following terms;

1) I the hirer agree with all the terms and conditions of hire outlined below.

2) All bookings are treated as provisional until we send back a confirmation of booking email to you [all bookings are provisional until you receive confirmation from us - generally we will reply with confirmation on the next working day]

All bookings require a deposit payment [unless otherwise specified] to secure booking. Any unpaid deposits within the given timeframe will automatically be cancelled. Generally the booking deposit is 50% of the total fee. Do not panic if you do not pay your deposit at the time of booking, we will be in contact with you within 24 hours / next working day and will send you a link via email to pay the deposit.

Generally, we allow customers a period of time to pay their deposits and this will be stated within your email. We are happy to accommodate customers RE payments - notify us if you need a period of time to pay.

Proof of deposit or full payment may be requested if it does not correspond with our booking system. Please print / screenshot payment confirmation receipt issued by Worldpay or have this information available on your smartphone.

Any outstanding balances must be paid either in advance of the hire date [via card payments via phone / website] or you can make a cash payment on delivery of your inflatable to the van driver - products will not be setup without payment on delivery. Delivery staff cannot accept card payments upon arrival.

If you would like to make a payment of the balance of the inflatable before the hire date, the best way to do so is reply to your confirmation email notifying us and we will reply with a payment link which you will be able pay with. This is the most secure method as it avoids taking card details over the phone and ensures your payment is allocated against your booking.

In the event your communion / confirmation is postponed due to COVID-19 and you have paid your deposit - we do not issue refunds under any circumstances but you will not loose your deposit. The deposit will be transferred to the new date, however, all deposits/payments made in 2022 must be used in 2022 - we will not be in a position to transfer your payment to 2023 or beyond.

If you need to make any modifications to your booking, please reply to your confirmation email and we will be happy to assist you. Ideally, we would prefer this method of communication as it avoids any errors.

Weekend Hire / Two Day Hire constitutes delivery before 11am on Saturday morning and collection after 8pm on Sunday evening [Weekend Hire / Two Day Hire does not constitute Friday, Saturday, Sunday and Monday].

Notes on Delivery / Collection Times

Our standard daily hire period is from 12noon to 7pm [not 24 hours]. This means that your inflatable can be delivered up to 12noon and collected from 7pm for the daily rate.

We do try to accommodate customers as best as possible, however, please note - that we will have to collect your inflatable after 7pm if the inflatable you have booked is required by another customer the following day.

Special delivery/collection requests cannot be guaranteed but we will try accommodate all customers as best as we can. Collection time will depend on collection routes, your collection might be first or last depending on your location - once the van arrives to collect your inflatable it must be collected, please do not ask the van driver to come back at a later time as this will not be possible.

Notes on Access & Setup Location *** Inflatables MUST be setup on GRASS in a PRIVATE HOUSEHOLD****

Ensure you read the full product description including dimensions and minimum access / special access requirements for your chosen product, refunds will not be given under any circumstances for any products which will not fit in the designated setup location or if access is not possible. Refunds will not be given and full payment will be required in this instance.

It is not possible to install products on any other surface other than grass. It is not possible to setup inflatables on concrete, tarmacadam, patio areas etc. refunds will not be given under any circumstances if a sufficient grass area is not available in the designated setup location. We cannot install on Astro Turf Grass.

If we must bring your inflatable through your house - you must notify us in advance as not all inflatables will fit through a house. If we arrive to setup and we cannot gain access full payment will be required and refunds will not be given. Similarly, notify us of any difficult setup sites such as steps etc. The onus is on the customer to notify us - refunds will not be given / full payment will be required in these situations.

Other Notes:

Bookings will only be taken via our website, we will not take any bookings in person/over phone etc. This avoids any clerical errors and facilities a smooth booking & payment process for customers and ensures customers adhere to our terms & conditions

In the event that your communion date changes, we will try accommodate date changes. If it is possible to transfer your booking to another date we will, but it will be highly unlikely that your product [or a substitute] will be available on another key communion date - therefore, it may not be possible to change dates. In this instance, refunds will not be given

Inclement weather conditions do not warrant any refund whatsoever.

In the unlikely event that we are unable to provide the chosen product, we reserve the right to offer a substitute product. If you are changing your hire date, we reserve the right to offer a substitute product if the original product is not available on the new hire date.

We reserve the right to cancel any bookings as a result of unforeseen circumstances and/or circumstances beyond our control, in such instances, refunds will not be provided.

• Any cancellations or booking changes must be made at least 7 days in advance of delivery date (14 days in advance during May period). Deposits are not refundable under any circumstances but deposits can be left on credit for you to use at a later date [within the same calendar year] if sufficient notice is given as per above. That is, if you cancel before 7 days of your hire date your deposit will be left on account for you - if you cancel less than 7 days before your hire date, your deposit is non-refundable and is lost [14 days in the case of communion bookings].

• Deposits must be paid online by card either at time of or upon request [via email] from us. If no deposit is received [within the specified timeframe] the booking will automatically be cancelled and the inflatable will be offered to customers on our waiting lists or placed live on our website again.

• We reserve the right to refuse any bookings, in such cases any payments made will be refunded.

• For logistical reasons we may have no other option other than to deliver your inflatable before the delivery date at no extra charge to you, at our own discretion. Please be willing to accommodate this arrangement before you book. Your booking entitles you to have the inflatable for the date booked, we will not guarantee delivery of any inflatable in advance of booking date. Likewise we operate a strict collection route.

• The exact booking made, (e.g. Standard, Overnight & Weekend) may not be able to be changed once a deposit has been paid, as other previous and following day bookings may interfere with your desired arrangement.

• A standard booking is delivery before 12pm and collection at 7pm on the same day Weekend hire may be available at the two date rate which may be selected on the booking form (Weekend Bookings are compulsory for Communion/Confirmation bookings). Please contact our team to add weekend hire, alternatively inflatables will be collected from 7pm as stated.

• We accept the right to cancel or alter any bookings in an unlikely event, should we be required to do so. Reasons may include, damage, soiling or theft of our equipment prior to delivery, and any other factors beyond our control.

• Your booking confirms that the inflatable will fit in the area in which it will be installed, with 3ft safety clearance on each side. We will not accept responsibility for any equipment that does not fit as dimensions of each item are clearly displayed on our website including the required operating dimensions. Full payment will be requested should any such instances arise with no refunds offered. If you are in doubt of size contact us immediately. You also agree that there is a clear access route of at least 4ft in width (certain products require on-site vehicle access) to enable us to bring the equipment safely and problem-free onto your premises for installation and removal, clear of any obstructions. If there are any delays caused in setting-up or removing equipment, the customer shall be charged for such delays. Additional fees are charged for lifting equipment up steps and our staff will refuse to bring any products up steps unless we have been advised prior to delivery, you the customer will still be responsible for the full hire fee.

• Please note for delivery areas outside our regular delivery areas [as per website] on the booking page, minimum order quantities apply dependant on geographical area, product(s) hired, event type etc..., in addition to the mileage surcharge. Please contact us for an exact quotation. We DO NOT deliver outside aforementioned areas during peak period (April, May & June). Please be aware that the online booking system will allow customers to book outside our regular delivery areas - remember that all bookings are provisional until you receive confirmation from us and in this case the majority of bookings will be cancelled by us [any deposits for these bookings will be refunded directly onto the card in which the payment was made].

• In the unlikely event that we are unable to provide the chosen product, we reserve the right to offer a substitute product [this frequently occurs when customers are moving hire dates].

• We regularly change our hire stock, you may receive an alternative but similar product to that of which you have booked.

• We reserve the right to cancel any bookings as a result of unforeseen circumstances and/or circumstances beyond our control, in such instances, refunds will not be provided.

• Once products are delivered, the full hire fee applies without exception.

Bookings will not be accepted without a valid Eircode for the delivery address, directions will not be taken.

DISCLAIMER OF LIABILITY - HIRING AT YOUR OWN RISK.

As you may be aware, insurance companies are no longer offering insurance cover to leisure industries such as Bouncy Castle Companies and therefore, we are no longer in a position to provide insurance cover.

The hirer / organisation hiring the inflatable equipment are doing so at their own risk and Momentum Events Company T/A First Class Castles specifically disclaims liability for incidental or consequential damage and assumes no responsibility or liability for any loss or damage suffered by any person as a result of the use or misuse of any of its inflatables / products.

If at any stage during the hire period the inflatable is damaged / defects appear and becomes unsafe to use, the onus is on the hirer to stop using the inflatable immediately, deflate the inflatable and contact us immediately. Our castles are checked throughly before they are left on your premises for any defects. Unfortunately, if any defect is found we will not be able to hire the inflatable to you.

The onus is on the customer to stop using and deflate the inflatable in the event of high winds. No inflatable should be used in winds above 24 mph (38 kmph), which is Force 5 on the Beaufort Scale (small trees in leaf begin to sway).

By booking online, and by receipt of this email it is accepted that you are agreeing to hiring the inflatable / products at your own risk.

Hire Agreement and Disclaimer for Inflatable Equipment & Games

First Class Castles agree to hire equipment to the hirer under the following Safety Instructions and Terms and Conditions being agreed to at the time of booking and again upon delivery.

Disclaimer: Any person(s)/organisation(s) hiring our inflatables are responsible/liable for any damage or injuries occurring from or as a result of misuse or reckless use. Persons using the inflatable do so at their own risk. These guidelines are for the safety of all persons using the inflatable, and it is the sole responsibility of the hirer to ensure they are adhered to. Our company cannot accept responsibility for any damage or injury to anyone using the equipment however caused.

First Class Castles will not accept any responsibility for any injury caused to anyone using our equipment, however caused.

First Class Castles does not offer insurance to its customers and you are not covered for any accidents on the unit, improper use or boisterous behaviour.

Adult Supervision is required at all times and you will be required to sign a disclaimer upon installation of the inflatable, however, if you are not present upon delivery to sign the aforementioned disclaimer by receipt of this email you are agreeing to all Terms & Conditions within - if you do not agree to any of the Terms & Conditions within this document, notify us immediately and we can cancel your booking. Refunds will not be given in this instance as the Terms & Conditions are clearly listed on our website prior to booking.

Our Terms and Conditions specified below must be agreed to prior to hire. Additional public liability cover can be arranged through your home or organisation insurance.

Please read the following carefully:

Hire Terms: First Class Castles agree to hire equipment to the hirer under the following Safety Instructions and Terms and Conditions being agreed to at the time of booking and again upon delivery. Our delivery personnel will present a physical copy of the same terms to you on the hire date. If for any reason you are unable to sign the document, these terms and conditions of hire still stand and are valid:

1) Each Inflatable has an age limit of 14 years unless otherwise specified. Please ensure that no one over this age uses the inflatable especially adults. This is due to safety, manufacturing and insurance reasons.

2) A responsible adult must supervise children at all times whilst on the inflatable. Never leave the inflatable unattended.

3) Do not allow anyone on the inflatable whilst inflating/deflating. This is dangerous and could cause suffocation.

4) Children are not allowed to climb, sit or hang on the inflatable walls.

5) Do not allow children to bounce on the front safety step as it is unsafe to do so. The safety step is to assist users in getting on/off the inflatable safely.

6) Ensure the inflatable is not overcrowded. Limit the number of users to allow enough room for each child to play safely. Avoid small and large children using the inflatable at the same time.

7) All shoes, badges and jewellery must be removed. We also recommend spectacles be removed.

8) No food or drinks to be consumed whilst on the inflatable to avoid both mess and possibility of choking. Please note: If the inflatable is collected in a dirty condition, you the customer will be liable for a cleaning charge.

9) Please ensure that there is an adequate safety parameter clear of any obstructions, around the inflatable equipment at all times.

10) No face paints, party poppers, coloured streamers or silly string as these make a mess and can also stain the inflatable for which you will be liable for payment to clean or repair.

11) No smoking, fires or barbeques to be used near the inflatable.

12) No pets to be allowed on or near the inflatable.

13) It is advisable to ensure that no one with any history of back or neck problems use the inflatable, as indeed anyone who is feeling unwell. Pregnant women should not use the equipment.

14) Persons under the influence of alcohol or any other intoxicant should not use the inflatable equipment.

15) In the event of heavy rain it is strongly recommended that the inflatable is switched off for safety reasons. When safe to re-use, check electrics and make sure they are dry, switch back on and towel dry any remaining wetness before allowing children back on. In the event of high winds (above 38kmph) the inflatable should not be used and unplugged immediately. It is dangerous to operate inflatable equipment in poor weather conditions, as we cannot take any responsibility for changes in weather conditions, it is the responsibility of you the person(s) hiring the equipment to ensure that users and the equipment itself are safe at all times.

16) Water fights are fun but do not spray water near the electric blower or on the inflatable itself.

17) Occasionally check that the inflatable is still securely pegged down, especially in windy conditions.

18) Never unplug the blower whilst the inflatable is in use. Children should not be allowed to operate the inflatable at any stage. Using electricity can be dangerous and children should not be allowed interfere with electrical components, as they could potentially provide an electrical shock hazard. The power point must be kept dry and safe from children at all times.

19) If the inflatable fails for whatever reason, evacuate immediately to prevent injury and contact us. The extension cable may be have a safety reset button (try this), check fuses & make sure the blower and deflation tube are still attached. In the event the blower overheats, switch off at mains for 5mins and try again. When using extension cables, please ensure the cable is rolled out fully before plugging in the blower. NEVER plug more than one blower into a single extension cable or daisy chain with other extension leads, as our blowers require a single 13amp power supply each.

20) The inflatable should not be moved from it's installation location or interfered with under any circumstances.

21) Please remember if the castle is dirty or damaged when collected the hirer is liable for the full repair or cleaning costs. Cleaning and repair costs start at €100 + loss of hire revenue during cleaning/repair. Items should be returned in the same condition as delivered. Equipment stolen in your care must be paid for at full retail replacement rate.

22) Inclement weather conditions are beyond our control and we do not offer discounts on this basis.

23) We accept no responsibility for damage caused to underground cables and pipes or electrical sockets while installing our equipment.

24) Once an inflatable has been delivered without prior cancellation, full payment is due regardless of circumstance.

Dry Hire Additional Terms:

When Inflatable Equipment is hired out without the provision of supervision (dry hire) it has been brought to the attention of the hirer in writing or otherwise that:

1) Responsibility for supervision of the inflatable or other equipment rests with the hirer.

2) Supervisor to be 18years of age or over.

3) The Inflatable should not be interfered with or moved by the hirer.

4) All the aforementioned 24 safety precautions must be adhered to.

Inrelationtoinsurance, First Class Castles does holdPublic LiabilityInsurance. Please note that this insurance only applies to the hire company [AND NOT THE HIREE]:

1. Beingonyourproperty,
2. Settingupthebouncycastle and
3. Takingdown thecastle.If youwish,youcantake outinsuranceforoneday,tocoverusersofthebouncycastleor you may already be covered within the terms of your house insurance. It is your responsibility to check and implement this.

First Class Castles would like to re-assure you that all our units are manufactured and fully comply with EU Standard EN14960-2019. We are insured and we hold a valid safety certificate for all our units.

Pleasecarefullyreadallourtermsandconditionsandourriskpositionstatement.Promotingsensiblerisk management.

The I.I.H.F. acknowledge that all play hasrisks and if an inflatable is introduced to enhance the experience of the play then it naturally increases the risk to the users. Play and risk are fundamentally linked and risk at play cannot be avoided. Acceptable risk is recognised as beneficial to development.

First Class Castles has taken all possible steps to make your inflatable as safe as possible. It is erected and made ready for you by our trained staff to comply with the operational side of the EN14960-2019. By signing this hire agreement, you understand and agree that while the inflatable increases the risk of injury, we have done all in our power to not eliminate, but to reduce this risk as much as possible. You further understand and agree that avoidance of any injury to users is the sole responsibility of the person signing the agreement. The person signing the agreement further agrees that if they do not wish their children or guests to be exposed to risk including increased risk due to taking part in more robust play associated with inflatables then they should not sign this agreement or rent or use an inflatable.

The person signing this agreement declares when they are signing that they are the person who has the full responsibility to ensure that all the terms and conditions contained herein will be adhered to from the time the inflatable is delivered by First Class Castles to the time it is picked up by First Class Castles.

TERMS&CONDITIONSOFHIRE:

1. All equipment on hire or loan shall remain the property of First Class Castles or their suppliers.
2. All equipment is used entirely at the Hirees’ / Users own risk, whether or not the equipment is staffed or self-run.
3. Any excessive dirt, loss or damaged equipment will be charged at full replacement / repair cost.
4. Any damage or loss must be reported immediately.
5. On delivery the equipment should be inspected by the Hiree and any faults reported immediately. Any fault not reported at the time of delivery will be deemed to be the responsibility of the Hiree.
6. Hirees’ must ensure that:
1. Access is available at the stated time of delivery.
2. The proposed operating site for the equipment is clear of any obstacles that may prove to be a hazard for the safe operation of the equipment.
3. The position of any underground services, water pipes, gas pipes, electrical cables, sewer pipes, domestic oil pipes, etc, are clearly indicated to the delivery staff prior to installation of equipment.
4. The Hirees’ representative has the authority to sign for delivered equipment and receive any safety/operating instructions.
7. Once equipment is installed it must not be moved, have items added to, be altered in any way or used for any other purpose other than that which it has been designed for, without the written permission from First Class Castles. All equipment must be used in accordance with allrelevantlegislation, all operating instructions issued by First Class Castles and in a suitable safe environment.
8. The Hiree is responsible for ensuring that adequate first aid facilities are available if necessary.
9. The Hiree is responsible for ensuring that allsafetyregulationsare enforced, and that equipment is constantlysupervisedas per the operating instructions issued.
10. The Hiree is responsible for ensuring that the equipment is not used in inclement weather conditions.
11. The Hiree is responsible for providing any insurance's required. We strongly recommend that insurance be arranged to cover Public Liability and Loss / Damage of Equipment.
12. In the unlikely event of an accident occurring, full written details including, name and address of injured party, names and addresses of witnesses, circumstances of accident must be recorded, and a copy sent to First Class Castles IMMEDIATELY.

OPERATINGINSTRUCTIONSFORSAFEOPERATIONOFINFLATABLE:

The person or company hiring the inflatable is totally responsible for the safe operation of the inflatable and should ensure the following:

1. In the event of winds over 18 - 24 mph (29-38km/h) it is the responsibility of the hiree to switch off the inflatable and deflate in a safe manner. Inflatables are extremely dangerous if used above the recommended maximum wind speed including gusts.

Always be on the side of caution at all times.

1. The inflatable has constant supervision by an adult who is of clear mind and not under the influence of alcohol or other mind-altering drugs.
2. To admit users to the inflatable in a controlled and safe manner.
3. To restrict the maximum number of users at any one time to the design number for the particular inflatable or if design number is not immediately available or known restrict numbers so as not to dangerously overcrowd the unit using common sense and by erring on the side of caution in this matter. (As persafetylabelon the inflatable unit)
4. To restrict the maximum height of users at any one time to the design height for the particular inflatable or if design height is not immediately available or known restrict the

height to the smallest wall height of the inflatable.

1. To use at least the minimum number of operating personnel or supervisory attendants
2. That users remove sharp or dangerous objects from their person and glasses where practical.
3. To prohibit food, drink or gum on the unit
4. To prohibit users from hanging or climbing on containing walls
5. To prohibit somersaults or rough play
6. That operators and or attendants watch the activity on the inflatable constantly and use a whistle to get the attention of users.
7. That operators and or attendants separate larger, more boisterous users from smaller ones
8. Do not allow anyone to bounce, play or sit on the front safety step as a Child could easily bounce off the inflatable and get hurt.

The step is there to assist users in getting on or off.

1. Ensure that nobody with any illness or history of back, neck or other joint problems etc is allowed on the inflatable as indeed any Child who is feeling unwell.

O. No smoking or barbecues near the inflatable.

1. DONOTALLOWCHILDRENTOOPERATETHEUNIT!
2. Do not allow anyone to be on the unit during inflation or deflation as this is DANGEROUS.

1. Ensure that an area of 6 feet (2 metres) around the unit is kept completely clear.
2. The inflatable should not be used if it becomes wet on the jumping area. If no shower cover is fitted and in the event of rain, the unit should not be used.
3. In the event of heavy rain, it is strongly recommended that the inflatable be switched off. Any wetness, including bubbling (which is normal) can be dried later with a towel
4. Under no circumstances should ADULTS use the bouncy castle or unit. V That users remove their footwear.

BLOWER:

In the event that the blower stops working, please ensure all users get off the inflatable immediately. Make sure the blower tube or deflation tube has not come undone or debris is not blocking the air intake of the blower.

In the event that it overheats, or loses power, switch the blower off at the mains, then switch it back on again 1 or 2 minutes later, it should restart. If it does not, inform us straight away.

INSURANCE:

Public Liability insurance cover is in place should First Class Castles be negligent in the setup of your inflatableor should there be any fault in the equipment that causes injuries.

First Class Castles isNOTresponsibleinanywayforaccidentsresultingfromuseoftheunit.

ItistheHiree'sresponsibilitytoensurethattheirownindependentpublicliabilityinsurancecoverisinplaceforpersonswhileusingtheunit.

IHEREBYAGREETOABIDEBYTHETERMSANDCONDITIONSLISTEDABOVEWHENHIRINGTHEEQUIPMENTFROM FIRST CLASS CASTLES

Terms & Conditions Relating to COVID

*BOOKINGS & RE-SCHEDULEING BOOKINGS DUE TO COVID-19*

We understand that COVID-19 has resulted in unprecedented and unpredictable times

and as a result we will try to work with and accommodate all our customers as best we can.

Please see below Terms & Conditions RE re-scheduling bookings due to COVID-19:

If you cannot proceed with your booking / the event is not proceeding due to government restrictions etc., we will allow customers to place their booking and payment “on hold” until you have received an alternative date for your event. You can use the booking at a date of your choosing before 31st December 2023. Your payment will transfer to this new date. Refunds will not be given under any circumstances.

• We do not offer refunds under any circumstances [including government restrictions / guidelines, if the communion is not proceeding as planned etc.]

• If we are unable to trade [due to government guidelines] refunds will not be given but your payment can be put on account and must be used on or before 31st December 2023.

• If your product is delivered before the hire date and your event is cancelled due to government restrictions between the delivery date and the hire date - this does not warrant a refund. In this case, full payment will be due and the booking will be treated the same as if the event proceeded. It will not be an option to request the product on the rescheduled event date in lieu of the cancelled event [in this case, the booking will be treated as a new booking and all regular terms and fees apply etc.].

• In the unlikely event that we are unable to deliver your product due to a COVID outbreak within our company, this will not warrant a refund - we will put your payment on account for you.

• If you do not have a rescheduled date at the time of postponing, that is not an issue - you can notify us at a later time of the rescheduled date.

To avoid any clerical errors, please email us via info@firstclasscastles.com with your rescheduled date and we will then respond with an Amended Booking Confirmation Email for your approval. We will not accept change of dates via telephone call etc.

If you have placed your booking "on hold" and need to contact us to reschedule the booking date, please contact us via email [reply to your email confirmation which you would have received]l as we offer rescheduled bookings on a first-come, first-served basis via email only. This ensures fairness for all customers and avoids any clerical errors/miscommunications. If you call to reschedule a booking which is placed "on hold" you will be asked to email us.

Please note the following stipulations:

• In the event that the product you booked is not available on your rescheduled date we reserve the right to offer you the closest alternative product [you will be notified if this is the case and you will be given the option to select an alternative product of your choosing].

• Rescheduled bookings are required to be used in 2023, we cannot transfer the booking & payment to any date after 31st December 2023.

• Please be aware, once your booking is placed “ on - hold “ that there is no guarantee that you will be able to get the exact same product [or any product] on the rescheduled date. If we cannot provide you with the original product you booked or an alternative to your satisfaction, or any product on the rescheduled date refunds will not be given but your payment will be placed on account and can be used on or before 31st December 2023.

• If you wish to transfer your booking to a different delivery address, the new delivery address must be within our regular delivery areas - if the delivery address is outside our delivery area a surcharge may apply / or we may not be able to deliver to the new address - in this case, refunds are not available.

© First Class Castles 2023 - All rights reserved, Do Not Copy. All content and imagery displayed on our web-site is the intellectual property of First Class Castles and MUST NOT be copied without our express permission in writing. Failure to comply will result in legal action being taken to protect our content, images, text, product titles and keywords.